Saturday, August 15, 2009

Inbound Faxes Not Routing To SharePoint

Sometimes we overlook simple things thinking there’s a highly technical issue causing a problem.

Last week, we saw errors in a SBS daily report indicating inbound faxes were not routed properly to SharePoint. After checking three or four possibilities, it turned out the problem was due to a missing destination folder. As soon as the SharePoint folder was restored, the problem was resolved.

A quick change of permissions will prevent this from recurring.

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