Saturday, March 27, 2010

Office 2007 Professional Activation with Chinese Writing

A friend purchased a new notebook and wanted Microsoft Access. He enlisted a seller on E-Bay to deliver a fresh retail copy of Office Professional for the great price of $150. However, the serial number sticker doesn’t look quite right - it has a fold down the center. Insert the CD, run through the installation and all appears OK until it’s time for activation.

Up comes a dialog with Chinese characters! Click what appears to be the OK button and we’re taken to a Microsoft piracy site suggesting we purchase Office directly from them.

Well, so much for the great deal. Even if the software activated properly, who knows what crud had been placed in the bits on the disk? No thanks.

Saturday, March 20, 2010

Trend Micro Discontinues Support for CSM 3.6

Trend is stopping support on 3/31/10, so, it’s time to get all those “servers” who are reluctant to upgrade to get with the program! You’ll want to do it anyway because it works better.

You need to prepare before you do this. Reason being is that the current product, Worry Free Business Security 6 needs more disk space. Older Server 2003 boxes were typically built with small system partitions, so there are a few things to keep in mind.

  • Have at least 10 GB or more free, not just for the installation but for normal application operation.
  • Don’t launch the distribution executable from the sysvol. Move it to another drive and use WinRAR to expand it before launching it. Locate setup.exe and run it on that other drive. The distribution executable is appx. 700MB; when you expand it, it uses another 1.1 GB or so. This can save you about 2 GB.
  • Go to Trend Micro’s partner support portal and download the cleanup utility (subscription required).

On a SBS server, the upgrade can take 45 – 90 minutes, so be patient. It works.

Saturday, March 13, 2010

Windows Server 2008 Fax Service – Custom Cover Pages

The Fax Service Manager admin tool in Windows Server 2008 does not properly add custom cover pages to the Common Coverpages folder on the server. Since the files in these folders have unique rights, we asked MS PSS for assistance.

In the Common Coverpages folder, you’ll see the four default fax cover pages. There’s also another folder inside, EN-US. The same four cover pages are in that folder as well. In order to add a coverpage and have it available to all users across the network using the shared fax service, we found the custom cover page has to be in both folders with the following permissions:

Administrators – read, execute
System – read, execute
Users – read, execute
TrustedInstaller – full control (cmd line - icacls coverpage01.cov /grant "NT SERVICE\TrustedInstaller:(F)")

Saturday, March 6, 2010

Another SharePoint 3 Issue

SharePoint Services 3 Search started throwing event ID 2424 almost 200 times in a day. Turns out, this is another quick fix. Check out the SBS Team post here for more info.