Saturday, March 20, 2010

Trend Micro Discontinues Support for CSM 3.6

Trend is stopping support on 3/31/10, so, it’s time to get all those “servers” who are reluctant to upgrade to get with the program! You’ll want to do it anyway because it works better.

You need to prepare before you do this. Reason being is that the current product, Worry Free Business Security 6 needs more disk space. Older Server 2003 boxes were typically built with small system partitions, so there are a few things to keep in mind.

  • Have at least 10 GB or more free, not just for the installation but for normal application operation.
  • Don’t launch the distribution executable from the sysvol. Move it to another drive and use WinRAR to expand it before launching it. Locate setup.exe and run it on that other drive. The distribution executable is appx. 700MB; when you expand it, it uses another 1.1 GB or so. This can save you about 2 GB.
  • Go to Trend Micro’s partner support portal and download the cleanup utility (subscription required).

On a SBS server, the upgrade can take 45 – 90 minutes, so be patient. It works.

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