Saturday, September 11, 2010

Trend Micro Worry Free Business Security 6 SP3 may cause BSOD error

We installed service pack 3 for Trend’s Worry Free Business Security on one of the SBS 2003 servers we support. Within a few hours, the server threw a blue screen of death, wrote a memory dump file and restarted. We analyzed the dump file and determined the cause was due to TMEVTMGR.SYS driver.

Trend’s support team already had a hot fix for the issue. If you’re impacted by this, give them a call to receive download information as the fix has not yet been released for wide distribution.

1 comment:

rommel said...

Thanks for the info. Two SBS boxes just threw blue screens. We came up with same analysis, thanks for verifying this issue!!!